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Our Core Values

UNDERSTANDING

  • It is important to us that our customers fully understand the issues they are having with their home and why the problems have occurred.
  • We will create a customized plan that will fully address the issues and insure that our customers completely understand what we will be doing and how it will be done.

TRUST

We want to earn the trust of our customer in three ways:

  • Communication– From the first phone call to the last we will keep our customers informed of their project status and changes as we work together.
  • Execution– From the project design to the completion of the work we will do exactly what we have contracted together to accomplish.
  • Workmanship – Every project is custom designed to correct the issues and we will stand behind it with a warranty that is stated in the contract. We will also send out warranty certificates that are transferable with the property.

RESPECT

We consider our customers friends and family and we treat them that way. ESOG will respect their time by confirming all appointments and arriving on time. We will treat their home like our own while performing all work and we will dress and speak professionally at all times. We ensure that all work related debris is removed when the job is completed.

“ESOG did a terrific job installing a new drainage system, sump pump basin, and battery backup unit in the crawlspace of my house. ESOG’s experience, knowledge, and patience with answering my many questions led me to choose them. I have not been disappointed with ESOG’s work or service. Since the installation, my home has experienced quite a few heavy, multi-day rainstorms, and the drainage system has performed flawlessly. I highly recommend them!”

A specialty home improvement company that's built on
Understanding, Trust, and Respect.
Our core values are at the heart of everything we do.
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“ESOG helped stabilize my foundation and repair my garage slab. Now I can focus actually moving into my new home instead of worrying. Thanks so much! Their staff was incredibly polite, professional, and fast!”

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